How Clients Think: The Brains Behind Decision Making, Part 1
To make their work more effective and efficient, lawyers require some basic understanding of why their clients make the decisions they do and how to better respond and help. There is no need to become a neuroscientist, but some knowledge of this disc... Read More
ODR: Beyond Scratches on the Cave Walls
As recently as last year, the idea prevailed that the field of online dispute resolution is in its “scratches on the cave walls” phase.
John... Read More
The Advocate and Counselor in You
To be maximally effective, the mediation advocate needs to be both knowledgeable and capable in the eyes of the "other side", and a trusted counselor... Read More
What’s going on over there?
I am often asked questions akin to, "What's going on in the other room?" The "other room" is your counterpart in the process of mediating. ... Read More
Mediating in Mayberry
North Carolina lost its favorite son earlier this year when Andy Griffith died at the age of 86. Griffith starred on The Andy Griffith Show ... Read More
